​Amending your order is allowed on the same day from the order being placed. You may contact us via info@jingle-furniture.com to request for change.​

First, click on the “Cart” icon in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the “Remove” link to the bottom of the quantity list. This will automatically remove the item and have the page refresh to have your changes reflected.​

Cancellation of order is allowed on the same day of your order. After that time, cancellation will no longer be entertained. You may contact us via info@jingle-furniture.com to request for cancellation.​

We accept PayPal payments

PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in correct details for fast & hassle-free payment processing.​

To use a promotional code, please follow these steps: ​Choose the item you want to order and then click "Checkout" button. ​You will then be transferred to our Customer Information page on the next page, fill-in the corresponding information needed​. You will see a “Discount” field on the upper right for most part of the page. You need to input the discount code and then click apply. You need to verify if the discount has been applied and is valid by seeing it applied on the breakdown listed below.​

Google Chrome, Safari, Firefox, Internet Explorer​

Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. ​

To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted.

Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law.

You will receive an email confirmation containing the Order Number and details of your purchase.​

When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. 

Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.

Have your tracking number? Check the status of your shipment here.

Yes. As soon as your order has been dispatched, you’ll receive an email with information about tracking your order.

We provide a 1-year warranty for our metal storage cabinets. For more details, you can find our Warranty Policy here.

A set of assembly instructions is included with the product package. You can also send us a email to request a assembly instructions in PDF format in case you lost it.

To report a damaged item, please use the following process:

Contact our Customer Care team via the Online Contact Form. Provide photo(s) along with a description of the damaged item(s) and your order number associated with the items in question.

Once we receive your email and assess the damage(s), we will be in contact with you to determine the needed outcome. Please note that all damaged, defective, and incorrect items must be reported within 3 days of delivery.

For missing or wrongly shipped items, please contact our Customer Care team via the Online Contact Form. Please quote your transaction reference number (Order #) and provide us with a proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back!